Get feedback better simpler faster

Get feedback better simpler faster

Listen to customer feedback in a whole new way and get access to real time analytics provided by a cutting edge AI technology

Your customers will love telling you how to engage them

See how it works

50+ companies are engaging their customers with AlloReview

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Voice feedback: a much stronger experience than satisfaction surveys

With AlloReview, your clients feel engaged as they are actually talking to you, in their own language. From start to finish it only takes a few seconds.

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4 times more customers talk about their experience

9 out of 10 customers never respond to often long satisfaction surveys with questions not always reflecting what they actually experienced. AlloReview gives you more feedback and a wealth of information to better serve them.

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Companies using AlloReview to collect and analyze customer feedback see:

4 X

More customers talk about their experience

70 %

More promoters

40 %

More detractors who could have left

3 X

longer feedback when using voice instead of text

  • A proprietary Artificial Intelligence that understands well the human language

    It was awarded in July 2019th by the Association of Computational Linguistics (ACL 2019), the world best-in-class conference about Natural Language Processing (NLP).

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  • Get access to customer feedback in real time

    Act at the same time as the experience is happening, build customer loyalty and deliver outstanding experiences with instant data and a simple tool at your fingertips.

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  • Monitor the performance of your customer journey in real time

    1 Measure customer satisfaction KPIs

    In one look, measure your global satisfaction. This could be filtered by a location or a division to help you manage your business

    2 Identify the major concerns of your customers

    We help you understand the reasons for satisfaction and dissatisfaction at every step of your customer journey

    3 Move fast from data to action

    Get the trends in real time and receive notifications to congratulate your teams and/or retain your customers

  • Deep dive in the main motives of satisfaction and dissatisfaction

    You want to understand what your customers are telling you on a specific topic? Filter their feedback and you will get the answer

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  • Make the customer's true feelings resonate internally and mobilize your employees on the spot. Not afterwards.

    Ratings and satisfaction surveys do not give enough details on the customer experience. They lack a human touch which often limits their impact internally. With AlloReview:

    1. Hear the true voice of your customers and understand what really matters to them

    2. We help you go from feedback to action faster. In a few clicks you can open a ticket, call back the client or simply forward the review to a colleague

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    AlloReview integrates in half a day into the systems you already use

    Save time and break down silos by integrating with your existing tools. It's all about a link to be added to your marketing tools and a small microphone into your mobile application and website.

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